Last updated: July 18, 2024

JL-Consulting places great importance on protecting your privacy and is committed to processing your personal data in a transparent and confidential manner, in accordance with applicable regulations.

1. Purpose of this Privacy Statement

This privacy statement applies to the website www.jl-consulting.be and all (commercial) relationships between JL-Consulting and its customers, prospects, and business partners. This statement covers marketing activities, including visiting the website or other applications, organizing business, content, or marketing events, and all forms of information dissemination through newsletters, articles on the website, or via social media, as well as (customer) relationship management.

This statement outlines, among other things, the types of personal data we collect about you, where we obtain the data, how we use the data we collect about you, how long we retain your data, to whom we may disclose this information, and your rights regarding the processing of your personal data.

2. Who is the Data Controller?

This is the privacy statement of JL-Consulting CommV, registered in the Crossroads Bank for Enterprises under number 0752.642.497, with its registered office at 9310 Moorsel, Leirekenstraat 2, info@JL-consulting.be.

This statement explains how and why JL-Consulting processes your personal data. The data controller is JL-Consulting.

3. What is Personal Data?

Personal data is any information relating to identified or identifiable natural persons.

A person is considered "identifiable" if they can be directly or indirectly identified by reference to an identification number or to one or more factors specific to their physical, physiological, psychological, economic, cultural, or social identity.

4. What Personal Data Do We Collect from You?

JL-Consulting may process the following personal data, to the extent relevant for the purpose referred to in this privacy statement:

• Identification Data: First and last name, gender, date of birth, company, position.

• Contact Data: Address, email address, phone number, and any other contact details.

• Company Data or Data Related to Your Professional Activity: Activity, turnover, number of employees, directors and management, shareholders, VAT/CBE registration number, position or professional activity, company name, or name of the activity.

• Professional and Business Interests: Which JL-Consulting services or products are or may be of interest to you or your company. Preferences indicated by your visit to our websites or applications, as well as preferences or interests indicated by participation in business, content, or marketing events, and also from interests you have directly indicated or that we infer from professional social media use.

• Opinions About Our Products and Services: We process your opinions about our products, services, and information when relevant in a professional context or to better inform you.

• Online Data: This includes data derived from visits to our websites or other applications, your browsing behavior, or other online interactions, and data we process based on your professional social media use, such as likes, comments, or similar activities.

As a rule, we do not process sensitive personal data about you. If such data is processed, it is only in the context of general data processing and never intended for specific use. We generally only process personal data relevant in a professional context.

Our website and/or services are not intended to collect data about individuals under 16 years old unless they have parental or guardian consent or we are bound by our legal obligations. However, we cannot verify the age of website visitors. We therefore advise parents to be involved in their children's online activities to prevent data from being collected about minors without parental consent.

If you believe we have collected personal data about a minor without such consent, please contact us (see contact details).

5. How Is This Personal Data Collected?

Your personal data is usually collected when you choose to provide it to us or our staff. This occurs in situations such as:

• Visiting JL-Consulting's websites or using other JL-Consulting applications

• Expressing interest in JL-Consulting's products or services

• Subscribing to the JL-Consulting newsletter

• Connecting on professional social media channels with JL-Consulting or its staff

• Participating in business, content, or marketing events

• Corresponding or interacting with JL-Consulting.

We may also supplement your profile with data obtained from our CRM and other internal information sources.

Additionally, JL-Consulting may receive your personal data from other publicly accessible information sources such as the Belgian Official Gazette, your own website or profile, the National Bank, or the CBE.

Exceptionally, we may obtain information from other databases or information sources. Before doing so, we check with the providers to ensure they comply with applicable privacy regulations.

We collect data using both paper and digital documents and forms.

6. Legal Grounds for Processing Personal Data

When JL-Consulting processes personal data, we rely on one of the following legal grounds:

• Your Consent: Personal data is processed after you have given your consent.

• Legal Obligations: Personal data must be processed to allow JL-Consulting to comply with its legal obligations.

• Performance of the Contract: The personal data processed is necessary for the performance of the contract between you and JL-Consulting.

• Legitimate Interest: Personal data may be processed if it is in the legitimate interest of JL-Consulting as a business, provided that your personal interests do not outweigh our interests.

7. Purposes for Which Personal Data Is Processed

Personal data is processed for:

• The performance of the contract between you and JL-Consulting

• Requesting information or a quote

• Improving our services

• Enhancing your profile

• Direct marketing activities; if you do not want your data to be used for these purposes, you can always adjust this through notification or your cookie settings

• Optimizing and analyzing the quality, management, and content of JL-Consulting websites or other applications

• Optimizing the relationship with you

• Conducting customer satisfaction surveys, questionnaires, and other market research

• Organizing or facilitating business, content, or marketing events

• Pursuing our legitimate interests

• Informing you about changes or expansions to our services and products

• Complying with legal obligations.

The way your personal data is processed may vary depending on the service JL-Consulting provides to you.

Furthermore, your personal data is used to comply with legal requirements and obligations, and for administrative purposes (accounting, invoicing).

8. Website Terms of Use

For the terms of use and data collection via the website, please refer to the disclaimer.

9. With Whom Are Your Personal Data Shared?

Your data is used solely within JL-Consulting. Except for the exceptions mentioned below, your data will not be shared with third parties.

• Your data may be shared with third parties if you have explicitly consented to this.

• Your data is shared with third parties if necessary for the performance of our activities.

• JL-Consulting only works with reputable partners who comply with applicable regulations and provide necessary security measures to protect personal data.

• Your data is shared with third parties if necessary for the performance of the contract with JL-Consulting or to inform you more effectively.

• Your data may be shared with logistical partners for organizing mailings or business, content, or marketing events.

• Your data may be shared with third parties if JL-Consulting is legally obligated to do so (e.g., the government, tax administration).

• In the case of reorganizations or the sale of JL-Consulting to another organization, JL-Consulting may disclose personal data in connection with the sale or other transfer of the business to which the data relates. In such a case, JL-Consulting will inform the acquiring party of their obligations under the applicable regulations.

Your personal data will not be shared with third parties for purely commercial purposes under any circumstances.

With companies/persons processing your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data.

10. How Is Your Data Secured?

JL-Consulting takes all reasonable, appropriate security measures to protect your personal data on a technical, organizational, and administrative level. We consider the state of technology, implementation costs, nature, scope, and context of the processing purposes, as well as the likelihood and severity of potential risks as identified by us. This helps prevent unauthorized access, unwanted destruction, loss, or alteration of data, and data breaches as much as possible. The systems are continuously monitored and improved to ensure security. Nevertheless, no system or procedure can fully eliminate the aforementioned risks.

11. How Long Is Your Data Retained?

We retain your personal data for the purpose of sending newsletters and other promotional or marketing communications for as long as you wish to receive this information from us. If you decide to unsubscribe or withdraw your consent for our newsletters and other promotional or marketing communications, we will no longer use your personal data for this purpose. However, we may still need to retain your personal data for other purposes (e.g., legal obligations).

12. What Are Your Rights Regarding Your Personal Data?

   #### 12.1 Right of Access You have the right to receive confirmation that we are processing your personal data and the right to request access to the personal data. Before JL-Consulting grants you access to the data, we may ask you to provide proof of identity.

You can request a free copy of the personal data processed by JL-Consulting. If you request additional copies or repeatedly request access, JL-Consulting may charge a fee for administrative costs.

   #### 12.2 Right to Rectification You have the right to have your personal data corrected free of charge if it is incorrect or incomplete.

   #### 12.3 Right to Withdraw Consent If the processing is based on your consent, you can withdraw this consent at any time. However, this does not affect the lawfulness of the processing based on your consent before its withdrawal.

   #### 12.4 Right to Erasure You can request the erasure of your personal data free of charge in the following cases:

• The personal data is no longer necessary for the purposes for which it was collected and/or processed

• You withdraw your consent, and there is no other legal basis for processing the personal data

• The personal data was unlawfully processed

• The personal data must be erased to comply with a legal obligation that applies to JL-Consulting

• You object to the processing, and there are no overriding legitimate grounds, or

• In the case of direct marketing, you have the right to erasure of your personal data at any time.

Such erasure may result in certain services from JL-Consulting no longer being provided.

   #### 12.5 Right to Restriction of Processing You have the right to block or restrict the processing of your personal data if:

• You contest the accuracy of the personal data (during the period JL-Consulting needs to verify the accuracy of the data)

• The processing is unlawful, and you oppose the erasure of the data but request the restriction of processing

• The data is no longer necessary for the processing purposes, but you need it for a legal claim

• You have objected to the processing, pending verification of whether the legitimate grounds of JL-Consulting override your interests.

When processing is restricted, JL-Consulting may store the personal data but not process it further.

   #### 12.6 Right to Object You have the right to object:

• To the processing of data, unless JL-Consulting can demonstrate compelling legitimate grounds that outweigh your interests, rights, and freedoms, or that relate to a legal claim;

• At any time to processing for direct marketing purposes;

• To processing for scientific or historical research and statistics, unless the processing is necessary for the performance of a task carried out in the public interest.

   #### 12.7 Right to Data Portability If processing is based on your consent or on a contract with JL-Consulting, and the processing is carried out by automated means, you have the right to obtain your personal data in a structured, commonly used, and machine-readable format. In such a case, you also have the right to transfer the data in that format to another data controller. If the processing is based on a legal ground other than your consent or your contract with JL-Consulting, the right to data portability does not apply, without prejudice to your other rights.

   #### 12.8 Right to Lodge a Complaint JL-Consulting strives to process your personal data in the most transparent and correct manner possible. However, if you feel that something is wrong, you can always contact our Data Protection Officer via email at info@JL-Consulting.be.

You also have the right to lodge a complaint with the supervisory authority, the Belgian Data Protection Authority:

Drukpersstraat 35
1000 Brussels
Phone: 02/274.48.00
Fax: 02/274.48.35
Email: contact@apd-gba.be
www.gegevensbeschermingsautoriteit.be

13. Exercising Your Rights

If you wish to exercise any of your aforementioned rights, you can send your request by registered mail to JL-Consulting, Leirekenstraat 2, 9310 Moorsel, or via email to info@JL-Consulting.be.

14. Changes to This Statement

JL-Consulting will periodically evaluate this statement and make adjustments if necessary. The date of any change will be indicated on its webpage. The current statement was last updated on July 18, 2024.

15. Questions

If you have questions about this privacy statement or about how we collect, use, or process your personal data, you can always contact JL-Consulting's Data Protection Officer via email at info@JL-Consulting.be.